Acs365 Terms and Conditions — Please read before use

1 General Terms & Conditions

These Terms & Conditions ("Terms") govern the use of the acs365 platform and all its services. By visiting the acs365 website, creating an account, or using any service, you are deemed to have fully accepted these Terms.

Acs365 reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of the platform after updated terms are published will be considered acceptance of the revised terms. We recommend checking this page regularly.

These Terms are governed by applicable laws of Bangladesh. acs365 services are intended solely for users in jurisdictions where online gaming is legally permitted. It is your own responsibility to be aware of and comply with local laws in your area.

2 Account Registration & Personal Information

To register an account on acs365, you must provide accurate, complete, and up-to-date information. Providing false or misleading information gives acs365 the right to close your account at any time, and any remaining balance may be forfeited.

• Each person may operate only one account — multiple accounts held by the same individual are strictly prohibited.
• The name, date of birth, and contact details provided at registration must be accurate and truthful.
• Keeping your account password secure is your responsibility. Do not share your password with anyone.
• If you notice any suspicious activity on your account, contact acs365 support immediately.
• You are solely responsible for all transactions carried out on your account.

Acs365 may request additional identification or documents to verify any account. If the requested documents are not submitted within the specified timeframe, the account may be temporarily suspended.

3 Age Verification & Legal Eligibility

Acs365 strictly prohibits minors from gaming. The minimum age to use any service on the platform is 18 years।

• By registering, you confirm that you are at least 18 years of age.
• acs365 may request a copy of your national ID, passport, or birth certificate at any time as proof of age.
• Withdrawals may be placed on hold until age verification is complete.
• If identified as a minor, the account will be closed and all balances forfeited.

4 Deposit & Payment Methods

Deposits on acs365 can be made via bKash, Nagad, and other approved payment methods. The following conditions apply to all deposits:

• Minimum deposit amount: BDT 100 (may vary depending on the payment method).
• Only payment methods registered in your own name may be used for deposits.
• Payments through third parties are not accepted and any such transactions will be cancelled.
• Deposits are credited to your account instantly. If there is any delay, please contact our support team.
• acs365 reserves the right to investigate and place a hold on any suspicious deposit.

5 Withdrawal Policy

The following conditions must be met to withdraw winnings from acs365. Your account must be fully verified (KYC completed) before submitting a withdrawal request.

• Minimum withdrawal amount: BDT 200.
• Withdrawals are generally processed within 15 minutes to 24 hours.
• Withdrawals can only be processed to the same payment method used for the deposit.
• Wagering requirements must be met before any bonus balance can be withdrawn.
• acs365 reserves the right to temporarily delay a withdrawal for verification purposes.
• Withdrawals may be suspended or cancelled if fraud or a breach of rules is suspected.

6 Bonus & Promotion Terms

Acs365 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which must be read carefully before claiming.

• Welcome Bonus: New members receive a bonus on their first deposit, subject to specific wagering requirements.
• Bonus wagering multipliers typically range from 15x to 30x — please check the specific terms for each offer.
• Each bonus has a fixed claiming window; bonuses not claimed within that period will expire.
• Claiming bonuses from multiple accounts is strictly prohibited.
• If you withdraw before meeting the bonus wagering requirements, the bonus balance will be deducted.
• acs365 reserves the right to modify or cancel any bonus offer at any time.

7 Gaming Rules & Fair Play

All games on acs365 are tested by third-party auditors and certified with a Random Number Generator (RNG). Every game result is completely fair and random.

• Game outcomes resulting from software errors or technical failures will be considered void.
• Attempting to gain an unfair advantage by violating game rules or exploiting the system will result in account termination.
• The dealer's decision is final in Live Casino games.
• Sports Betting outcomes are determined based on official sources.
• In any dispute, the logs and records held by acs365 will be considered the final and conclusive evidence.

8 Prohibited Activities

The following activities are strictly prohibited on the acs365 platform. Violations may result in account termination and legal action:

• Operating more than one account as a single individual.
• Using or allowing others to use another person's account.
• Using any software, bots, or scripts to play games.
• Misusing the bonus system or claiming bonuses across multiple accounts.
• Money laundering or transactions involving illegal funds.
• Attempting to interfere with or compromise the platform's security systems.
• Fraudulent or harassing behavior toward other users.

9 Account Closure & Suspension

Acs365 reserves the right to temporarily suspend or permanently close any account without notice under the following circumstances:

• If any provision of these Terms & Conditions is breached.
• When identity or age verification cannot be completed.
• When suspicious transactions or signs of fraudulent activity are detected.
• Upon instruction from a court or regulatory authority.

You may close your account at any time by contacting support. Please withdraw any verified balance before closing your account.

10 Limitation of Liability

Acs365 accepts no liability in the following cases:

• If a game is interrupted due to loss of internet connection or a technical issue.
• When a transaction is delayed due to an error on the part of a third-party payment provider.
• If loss occurs due to your own negligence in securing your account.
• If a game result is voided due to an unexpected technical error.
• When services are restricted or suspended due to local laws and regulations.

Acs365 always strives to deliver the best service, but technical issues may cause temporary service interruptions. In such cases, acs365's liability will be limited.

11 Privacy Policy

Acs365 treats the protection of your personal information as its highest priority. See our detailed Privacy Policy As described on the page.

• Your personal information will never be sold to third parties.
• Information may be disclosed to authorities when required by law.
• We use industry-standard encryption to keep your data secure.
• For more details on our cookie practices, please refer to the Privacy Policy page.

12 Responsible Gaming

Acs365 believes gaming should be an enjoyable activity experienced in a healthy, controlled way. We are committed to responsible gaming and provide members with a range of tools to support that.

• Deposit Limits: Set daily, weekly, or monthly limits on your deposits.
• Session Limit: Set a daily limit on how long you play each day.
• Loss Limit: Set a limit on how much you are willing to lose within a given period before stopping play.
• Self-Exclusion: Temporarily restrict yourself from accessing the platform for a set period.
• Cooling-Off Period: Suspend your account for a temporary break.

If you notice any signs of gaming addiction, contact support immediately. For more information, visit our Responsible Gaming Visit the page.

13 Changes to Terms

Acs365 reserves the right to partially or fully amend these Terms & Conditions at any time. We will endeavor to post a notice on the platform before any changes take effect.

• The date of each update will be noted in the "Last Updated" section at the top of this page.
• Continued use of the platform after updated terms have been published will be taken as your acceptance of the new terms.
• If you do not agree with the updated terms, you always have the option to close your account.

14 Contact & Support

If you have any questions or need clarification about these Terms & Conditions, our support team is always ready to help. To get in touch:

• Email: [email protected]
• Live Chat: Available after logging in to the platform.
• Support hours: 24 hours a day, 7 days a week.

For general inquiries, visit our FAQ Page Check there first — you'll find answers to most questions.